Cancellation policy

Subscriptions

When you choose a subscription, you agree to recurring orders and charges at the delivery interval selected at checkout. The price, discount, shipping charges, and delivery interval are shown before you complete your purchase. Your subscription continues until you cancel it.

Manage, pause, skip, or cancel

You can manage your subscription, pause it, skip an upcoming delivery, or cancel future renewals through Manage Subscription. Use the email address associated with your subscription to access your account.

Make changes before your next scheduled billing date to prevent that renewal from being processed. Cancelling a subscription stops future renewals; it does not automatically cancel or refund an order that has already been processed.

Processed orders and support

Our Shipping policy and Refund policy apply to orders that have already been processed.

For help accessing or managing your subscription, contact ciao@nonnasoliveoil.com.